Freezer Repair in Mar Vista

A freezer that's letting ice cream go soft or building a wall of frost usually has a specific, fixable cause. West Appliance Service handles freezer repair in Mar Vista for upright, chest, drawer and built-in models, from garage chest freezers to column units in remodeled kitchens. We find what's wrong, explain it plainly, and fix it, often the same day when the schedule allows.

Call (877) 775-4968 Book online HomeCare $99/yr

West technician next to a Viking refrigerator and wall ovens

Google rating: 4.8★ · 192 reviews
Service call: $95, credited to repair
Warranty: 90 days to 1 year
Open: 24/7, same-day visits

Garage freezers, remodeled kitchens and marine air

Many Mar Vista homes are postwar single-story houses with compact original kitchens, so a lot of families keep a second upright or chest freezer in the garage or a laundry area. Those spaces aren't insulated like the house, and on warm afternoons a garage can get far hotter than the kitchen, making the compressor work longer. Sitting a few miles from the ocean, Mar Vista gets damp marine-layer mornings, and that humidity finds its way past tired door seals and turns into frost. In remodeled kitchens, built-in and drawer freezers sit in tight cabinetry where restricted airflow around the condenser is a common issue.

What usually goes wrong, and how it shows up

Soft ice cream and thawing meat often trace back to frost choking the evaporator coil, which happens when the defrost heater, sensor or timer fails. You may notice a thick frost layer on the back panel inside the freezer, or hear the fan scraping ice. A freezer that runs nonstop may have a dirty condenser, a weak fan motor or a refrigerant problem. Ice ridges near the door point to a worn or torn gasket letting humid air in. Water pooling under the unit or ice on the floor of the compartment usually means a clogged defrost drain. It happens on basic and high-end models alike.

Quick checks before you call

Start with the easy things: make sure the unit is plugged in, the breaker hasn't tripped, and the temperature control wasn't bumped. Close the door on a dollar bill; if it slides out freely, the gasket isn't sealing. Clear boxes away from the interior vents so cold air can circulate. For garage freezers, vacuum the condenser coils every six months, since dust and lint build up fast, and leave a few inches of space around the cabinet. If frost keeps returning after you defrost it by hand, the defrost system likely needs attention, and that's when a $95 diagnostic visit saves you guesswork and spoiled food.

From our service calls

Technician servicing a built-in refrigerator

Technician smiling during a refrigerator repair

Problems we fix in Mar Vista

food thawing or soft ice cream
heavy frost or ice buildup
running nonstop
defrost system failure
door gasket worn or torn

How a visit works

1
Call or book online
We answer 24/7. Same-day visits when the schedule allows.
2
Diagnosis at your home
The $95 service call is credited toward the repair.
3
A quote before work starts
You see the price and decide. No surprise charges.
4
Repair with a warranty
90 days on standard repairs, 1 year on major work.

Rated 4.8 on Google from 192 reviews

Read on Google Read on Yelp

★★★★★

Our freezer stopped working recently. When I called West Appliance Service they came to my home to assess the problem within 1 hour of calling. They were able to come back the next day to complete the repairs once they knew what parts they needed. The service was quick, smooth, and well done. We had a great experience working with Ivan and highly recommend anyone to use their services. We will definitely be a repeat customer if our appliances need repair.

Katie S., refrigerator/freezer repair (Google)

★★★★★

West Appliance Service were awesome! They came out super fast and fixed my Wolf oven when it suddenly stopped heating. Great guys, quick work, no hassle. Definitely recommend!

John A., wolf oven repair (Google)