Freezer Repair in Brentwood

When a freezer starts frosting over or letting ice cream go soft, the problem rarely fixes itself. West Appliance Service handles freezer repair in Brentwood, from built-in column units in remodeled kitchens to the upright freezer out in the garage. We find out why yours is running warm or cycling nonstop, then fix the cause rather than just the symptom.

Call (877) 775-4968 Book online HomeCare $99/yr

Google rating: 4.8★ · 192 reviews
Service call: $95, credited to repair
Warranty: 90 days to 1 year
Open: 24/7, same-day visits

Built-ins, garage uprights and Westside weather

Many Brentwood homes have more than one freezer. There may be a built-in or column unit set flush with the kitchen cabinetry, plus an upright or chest freezer in the garage for overflow. Built-ins depend on clear ventilation at the grille, and tight cabinetry leaves little room for error. Garage units face a different test. The marine layer keeps mornings mild, but summer afternoons and dry Santa Ana winds can heat a garage well past what many freezers handle comfortably, so the compressor works harder to keep up. Homes near the canyons also tend to collect more dust and pollen on their condenser coils.

What usually goes wrong, and how it shows up

Soft ice cream and thawing food usually trace back to airflow. Common culprits are a failed evaporator fan, iced-over coils or a clogged condenser. Heavy frost on the back wall or around the vents often points to a defrost system fault, such as a burned-out heater, a bad defrost thermostat or a failing control board. A freezer that runs nonstop may have a refrigerant problem or a struggling compressor. It may also have a door that simply isn't sealing. Worn or torn gaskets let humid air in. You'll see frost along the door edge, sweating trim, or a door that drifts back open.

Quick checks before you call

Start with the easy things. Make sure the door closes fully and nothing inside is propping it open. Then try the dollar bill test on the gasket: close the door on a bill, and if it slides out easily, the seal is weak. Check that the interior vents aren't blocked by packed food, and listen for the fan running behind the back panel. Vacuum the condenser coils or grille every six months or so, and more often near the canyons or if you have pets. Keep garage freezers out of direct sun. If frost returns within days of a manual defrost, the defrost system needs a look during a $95 service call.

From our service calls

West technician servicing a built-in refrigerator

West technician next to a Viking refrigerator and wall ovens

Problems we fix in Brentwood

food thawing or soft ice cream
heavy frost or ice buildup
running nonstop
defrost system failure
door gasket worn or torn

How a visit works

1
Call or book online
We answer 24/7. Same-day visits when the schedule allows.
2
Diagnosis at your home
The $95 service call is credited toward the repair.
3
A quote before work starts
You see the price and decide. No surprise charges.
4
Repair with a warranty
90 days on standard repairs, 1 year on major work.

Rated 4.8 on Google from 192 reviews

Read on Google Read on Yelp

★★★★★

Our freezer stopped working recently. When I called West Appliance Service they came to my home to assess the problem within 1 hour of calling. They were able to come back the next day to complete the repairs once they knew what parts they needed. The service was quick, smooth, and well done. We had a great experience working with Ivan and highly recommend anyone to use their services. We will definitely be a repeat customer if our appliances need repair.

Katie S., refrigerator/freezer repair (Google)

★★★★★

West Appliance Service were awesome! They came out super fast and fixed my Wolf oven when it suddenly stopped heating. Great guys, quick work, no hassle. Definitely recommend!

John A., wolf oven repair (Google)