Privacy Policy

Updated : 02/07/2025

At West Appliance Services, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or use our services.
Information We Collect

Personal Information: Includes your name, phone number, email address, and service address, collected when you fill out our forms or schedule an appointment. Non-Personal Information: Includes website usage data, browser type, and device details for analytics and site improvement.

How We Use Your Information

We use your information to:
  • Schedule and manage your service appointments.
  • Respond to your inquiries or provide updates on your bookings.
  • Improve our website and service delivery.
Sharing of Information
We do not sell or rent your personal information. Information is shared only:
  • To facilitate services, such as providing your details to our technicians.
  • As required by law or to protect legal rights.
SMS Communication and Consent
By providing your phone number, you consent to receive SMS messages related to your service appointments, updates, and inquiries. SMS consent is not shared with third parties for marketing purposes. You can opt-out of SMS communications at any time by contacting us at contact@westapplianceservices.com.

Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and collect site usage data. You can adjust your browser settings to refuse cookies if desired.

Data Retention
We retain your personal information only as long as necessary to provide services and comply with legal obligations.

Your Rights
You have the right to:

Security Measures
We implement industry-standard security measures to protect your data. However, no transmission over the internet is completely secure.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

For questions about this Privacy Policy, email us at contact@westapplianceservices.com.

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